View Full Version : APD Customer Service
Ambient Pressure Diving are the best! Needed a couple of small bit for my unit that are not listed on their website, so dropped Zoe at APD an email and got an email back saying she would get the parts posted out to me F.O.C. :thumbup:
totally agree, very good Cus Service, they are very helpful
Yeah they are good. I don't even dive an Inspiration and they are still helpful. I ordered a new mouthpiece the other week and it was here next day, they must've posted it straight after I ordered it. And they don't even charge for postage... a lot of places could take note...
Yeah totally - they are of course better known for their 'buddy' range of stab jackets and they show the same excellent customer service , I have had several free spares sent out , including a patch kit for a tear in the bladder , despite the fact the jacket I bought was about 15 years old and I had bought it about 5th hand. Was down that way last week ( Helston in Cornwall ) and poped in to see their factory , excellent bunch of people.
But British - why not Eh ?? We would all complain like F***k if they sent all our jobs out to China just because it was cheaper..........!
We would all complain like F***k if they sent all our jobs out to China just because it was cheaper..........!
Like Northern Diver? I went to their factory about ten years ago to buy a suit and the place was huge. I was passing last year and called in to get some glue and it's about a quarter of the size it used to be. Guess where their suits are made now...
Apart from people like AP, Apeks and Otter doing good kit they are also based here and not farming everything out abroad to save a couple of sheckels. I'd rather give them my money than someone like ND.
TheMacallan
19-07-10, 07:31
Like Northern Diver? I went to their factory about ten years ago to buy a suit and the place was huge. I was passing last year and called in to get some glue and it's about a quarter of the size it used to be. Guess where their suits are made now...
Apart from people like AP, Apeks and Otter doing good kit they are also based here and not farming everything out abroad to save a couple of sheckels. I'd rather give them my money than someone like ND.
Scrub Otter from that list. Their recreational suits are now made in China.
NorthernTechnical
19-07-10, 16:19
I believe 98% of the Inspo and Evo is made in house.
AP have always provided me with an excellent service and very quick delivery, and even loaned me equipment from time to time.
10 out of 10